Shipping Information
At SOMA , we ensure safe and timely delivery of your orders through reliable courier partners. This Shipping Policy explains our shipping process, timelines, and related information.
Shipping Coverage
We currently ship products across India. Orders placed on our website are delivered to the address provided during checkout.
Order Processing Time
Orders are processed within 1–3 business days after successful payment. Orders placed on Sundays or public holidays will be processed on the next working day.
Estimated Delivery Time
Delivery timelines may vary due to courier delays, weather conditions, or unforeseen logistical challenges.
Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before order confirmation. Free shipping may be offered during special promotions or on selected products.
Order Tracking
Once your order is shipped, tracking details will be shared with you via SMS or Email to help you track your shipment.
Delayed or Lost Shipments
If your order is delayed, lost, or not delivered within the estimated timeframe, please contact us within 48 hours of the expected delivery date. We will coordinate with our courier partner to resolve the issue.
Contact Us
For any shipping-related queries, feel free to reach out to us:
Email: info@SOMA.in
Phone: +91 820 753 0103